Terms and Conditions

Welcome to UO Store! By placing an order, you agree to follow the terms mentioned below. Please read them carefully.

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1. General

UO Store is an online store offering trending and useful products at affordable prices.

We reserve the right to update or change our policies at any time.

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2. Products & Pricing

All products are sourced from trusted suppliers.

Prices and availability are subject to change without notice.

Product images are for representation; minor differences may occur.

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3. Shipping & Delivery

Orders are shipped across India within 5–10 working days.

We are not responsible for delays due to courier issues or unavoidable conditions.

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4. Return & Refund Policy

🔴 NO RETURN policy is applicable on all products.
✅ We only accept return requests in these two cases:

1. Wrong product received

2. Product received in damaged condition

> 📹 IMPORTANT: You must share a proper unboxing video from the moment the package is opened — without cuts — as proof.
❌ No unboxing video = No return or refund.

Once approved, refunds are processed within 5–7 working days.

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5. Privacy

Customer data is safe and used only for order processing.

We do not sell or share your personal information with anyone.

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6. Liability

UO Store is not liable for product misuse or damages after delivery.

All disputes will be subject to [Jamalpur] jurisdiction.

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7. Contact Us

📧 Email: [thecompanyuo@gmail.com]